GREMDocs

Community Roles

Last updated: 2026-03-074 min read
User roles in the community
User roles in the community

Roles on the GREM Platform

A role determines which platform features are available to your profile. You choose a role when creating your community profile in the "Community" section. A single profile can have multiple roles at the same time.

All roles are divided into three groups: individual, company, and special.

Individual Roles

These roles are available to individuals.

Buyer

A role for those looking to buy or rent property.

  • Search properties with filters
  • Save properties to favorites
  • Submit viewing requests
  • Receive Smart applications

Owner

For owners who want to sell or rent out their property.

  • Create and manage your own properties
  • Publish listings on the platform
  • Access the CRM system for lead management
  • Receive inquiries from buyers and brokers

Broker

The primary role for professional real estate agents. Unlocks the widest set of tools.

  • Access the CRM system for client management
  • Create property listings (sale and rental)
  • Manage leads and deal pipeline
  • Commission-sharing contracts
  • Publish properties on the platform

Before creating properties, a broker must sign the Commission Agreement once in the "Commission Agreement" tab in profile settings. Learn more: How to Add Your First Property.

Investor

For real estate investors.

  • Search properties with investment filters
  • Access property appraisal tools
  • Analyze investment attractiveness of properties

Appraiser

For professional property appraisers.

  • Access property appraisal features
  • Conduct and publish appraisal results
  • Work with comparative analyses

Developer

An individual role for property developers. Functionality similar to Developer Company, but for individuals.

  • Create complex properties (residential complexes)
  • Manage development projects
  • Publish properties on the platform

Architect

For architects and designers.

  • Public architect profile
  • Participation in development projects

Notary

For notaries working with real estate transactions.

  • Public notary profile
  • Participation in the deal execution process

Companies

Roles for legal entities and organizations.

Developer Company

For construction and development companies.

  • Create complex properties (residential complexes)
  • Manage development projects
  • Extended corporate profile
  • Publish properties on the platform
  • Access the CRM system for lead management

Management Company

For property management companies.

  • Corporate profile on the platform
  • Manage property portfolio

Commercial Company

For companies working with commercial real estate.

  • Corporate profile on the platform
  • Work with commercial properties

Public Organization

For public organizations related to the real estate market.

  • Public organization profile on the platform

Special Roles

Roles with a specific purpose on the platform.

Investment Fund

For investment funds working with real estate.

  • Extended corporate profile
  • Search properties for the fund's portfolio

Manager

A role for platform managers.

  • Manage processes on the platform
  • Coordinate work between participants

Expert

For consultants and real estate market analysts.

  • Public expert profile
  • Receive consultation requests

Support

A role for the platform support service.

  • Handle user inquiries
  • Assist with platform-related questions

Title

A specialized role for working with property rights and title documents.

Key Features Comparison

FeatureBrokerOwnerDeveloper / Developer CompanyInvestorAppraiserBuyer
Create propertiesYesYesYesNoNoNo
Create residential complexesNoNoYesNoNoNo
CRM accessYesYesYes (Developer Company)NoNoNo
Lead managementYesYesYes (Developer Company)NoNoNo
Commission contractsYesNoNoNoNoNo
Appraisal toolsNoNoNoYesYesNo
Search and favoritesYesYesYesYesYesYes
Smart applicationsYesYesYesYesYesYes

How to Choose and Change a Role

A role is set in the community profile. You can have multiple roles at the same time — for example, Broker + Investor. Each additional role expands the available features.

To change or add a role, go to your community profile settings and select the desired roles from the list.

Changing a role may affect access to certain features. For example, if you remove the Broker role, you will lose access to the CRM.

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