A
Archiving
Moving a real estate property, rental, or complex to the archive. An archived item is preserved but not displayed in the catalog. It can be restored at any time. Unlike deletion, no data is lost.
Auto-Responder
A mode of the AI chat assistant that automatically replies to incoming messages from clients. Configured in the AI Tools section.
B
Balance (Wallet)
Funds in your GREM internal account. Used to pay for AI tools and platform services. Supports 4 currencies: USD, UAH, EUR, AZN.
Broker
A role on the platform. A professional real estate market participant who works with properties, clients, and deals. Has access to CRM, AI tools, and property publishing.
C
Cabinet
The main workspace of the platform (cabinet.grem.capital). Contains all sections: properties, CRM, messenger, AI tools, wallet, settings.
Catalog
The public website with real estate and rental property listings (grem.capital). Accessible without registration.
Commission Contract (Commission Split)
An agreement between a broker and property owner on commission distribution upon sale. Defines the broker's reward percentage. Required before submitting a property for moderation.
Content Generator
An AI tool for automatically creating real estate property descriptions. Upload photos, choose the language and parameters, and receive ready-made text.
D
Deal
A completed transaction in CRM. Created when a lead is moved to the "Completed" stage. Goes through an approval chain: owner, platform, finance department.
Developer Company
A role on the platform for developers. Allows creating residential complexes with individual apartments, publishing construction progress and news.
Draft
The initial status of a real estate property. The item is saved but not visible in the catalog. Can be edited without restrictions before submitting for moderation.
E
Express Appraisal
A quick AI property valuation. Enter the address, type, area, and number of rooms — receive an estimated value within a minute.
F
Favorites
A list of saved real estate properties and Smart requests. Added by clicking the heart icon on an item card. Syncs across devices.
Finalization
The process of completing a deal in CRM. During finalization, the deal amount, currency, and commission are specified. After this, the deal proceeds to approval.
I
Investor
A role on the platform. Looks for promising investment properties. Has access to AI property valuation and Smart requests.
K
Kanban Board
A visual representation of the sales funnel in CRM. Leads move between stages: New, In Progress, Negotiation, Completed.
L
Landing Page
A standalone web page for presenting a specific real estate property. Created automatically by the AI "Site Generator" tool. Includes view analytics and a feedback form.
Lead
A potential client in CRM. Contains contact details, linked property, funnel stage, interaction history, and chat.
Long-Term Rental
A rental type for months or years. The price is stated as a monthly rate plus deposit.
M
Management Company
A role on the platform for companies that manage real estate. Has access to listing rental properties.
Messenger
A built-in messaging system on the platform. Supports private and group chats, file sharing, property links, and push notifications.
Moderation
Review of a property by a platform administrator before publishing it in the catalog. The property must comply with platform rules. If rejected, the reason is specified.
O
Owner
A role on the platform. Lists and sells their own real estate properties.
P
Photo Enhancement
An AI tool for processing real estate photos. Three modes: declutter, quality enhancement, and virtual interior staging.
Pricing Plan
A set of limits and features available through a subscription. After registration, a free 14-day plan is available.
Publisher
An AI tool for automatically publishing real estate listings on social media: TikTok, Instagram, Facebook, YouTube, LinkedIn.
Push Notifications
Notifications delivered to your browser or mobile app even when the platform is closed. Require user permission.
Buyer
A role on the platform. Searches for real estate, saves to favorites, contacts brokers.
R
Referral Program
A system for inviting new users. Each user has a unique 6-character code. Bonuses are earned based on the activity of invited users.
Residential Complex
A separate property type on the platform for developers. Combines general information about the development, individual apartments (units), construction progress, documents, and news.
S
Short-Term Rental
A rental type for a day or several days. The price is stated per night. Additional fields: check-in/check-out time, payment methods.
Smart Request
An automated property search request with specified parameters. The platform automatically matches suitable properties and notifies you about new listings.
Community
A platform section with member profiles: agents, brokers, developers, investors. Allows viewing portfolios, certificates, and contact information.
Staging (Virtual Staging)
A mode of the "Photo Enhancement" AI tool. Adds virtual furniture and decor to photos of empty rooms. Available styles: modern, Scandinavian, industrial, luxury, minimalist, coastal.
T
Ticket
A support request on the platform. Created in the "Support" section. Has statuses: open, in progress, awaiting response, response provided, resolved, canceled, archived.
V
Verification
The process of confirming a user's identity on the platform. Includes primary verification (completing a profile) and secondary verification (documents). Verified users have a badge on their profile.
PDF Generator
An AI tool for creating professional PDF presentations of properties. Three types: presentation, description, social media. Supports 6 languages and 4 currencies.
AI Avatar
An AI tool for generating video presentations with a virtual host. 30+ standard avatars and the ability to create a custom one from a photo.
AI Chat Assistant
A personal AI assistant for real estate consultations. Two modes: consultation and auto-responder. Saves conversation history.
Property Valuation
An AI tool for determining property value. Two modes: express appraisal (quick, basic parameters) and full report (detailed form with 33+ parameters, market comparables, PDF report).
Appraiser
A role on the platform. Specializes in property valuation and market analytics.