Notifications

Notification System

The GREM Capital platform uses a multi-channel notification system to inform you about important events: new messages, status changes, request responses, credits, and more.

Delivery Channels

Each notification can be delivered through one or multiple channels simultaneously.

Priority Levels

Notification Groups

Notifications are organized into categories by event type:

• Messenger messages
• Property status changes
• Support ticket responses
• Referral credits
• System messages

Viewing Notifications

The notifications page contains a list of all your messages. Each notification shows the title, short description, received time, and priority level.

Unread Counter

The top panel of the cabinet displays a counter with the number of unread notifications. It updates in real time and only counts enabled notification categories.

Filtering

Use filters to find specific notifications:

Color Coding

Notifications have color marks corresponding to their priority:

• High: red mark — requires immediate attention
• Medium: yellow mark — important information
• Low: gray mark — informational message

Notification Actions

• Click on a notification to view details. The notification is automatically marked as read
• You can manually mark a notification as read or unread

Notification Settings

You can configure which channels to use for each event type.

Per-Event Configuration

For each event type, you can separately enable or disable each channel. For example:

• New messages: email + push + in-app
• Marketing updates: in-app only
• Property status changes: email + in-app

Muting a Specific Chat

If a messenger chat is too active, you can mute notifications for that specific chat. This does not affect other notifications.

More about the messenger: Messenger Overview.

Configuration Recommendations

• Enable push notifications for critical events (payments, security)
• Disable email for frequent events (chat messages) to keep your inbox clean
• Use mute for active group chats