Where to Find Transaction History
The history of all wallet operations is available in the Wallet section of your dashboard. Here you can see top-ups, charges, refunds, and other operations.
The top bar of the dashboard also has a recent transactions widget. Click the wallet icon to see the latest operations without navigating to a separate page.
Operation Types
Each transaction is displayed as one of two types:
| Type | Description |
|---|---|
| Incoming | Balance top-ups, refunds, bonuses |
| Outgoing | Service payments, withdrawals, fees |
Transaction Statuses
| Status | Description |
|---|---|
| New | Transaction just created |
| Pending | Transaction awaiting processing |
| Processing | Transaction is being processed by the payment system |
| Success | Transaction completed successfully |
| Failed | Transaction failed |
| Declined | Transaction declined or cancelled |
| Refunded | Funds returned to balance |
Viewing Transactions
The transaction list supports pagination. The most recent operations appear first.
Transaction Details
Click on any transaction to see full details:
- Date — date and time of the operation
- Operation ID — unique identifier
- Amount — operation amount
- Type — incoming or outgoing
- Status — current transaction state
Reservation, charge, and refund transactions are linked to each other. When viewing a charge transaction, you will see a reference to the corresponding reservation.
Common Scenarios
Balance Top-Up
On a successful top-up, you will see an Incoming transaction with a Success status.
AI Tool Usage
When paying for usage, you may see up to three linked transactions:
- Fund reservation — the amount is held when the tool starts
- Fund charge — the final charge after completion
- Fund refund — a refund of the difference if the actual cost is less than the reserved amount
Learn more about the usage billing model: Pay-as-you-go
Subscription Payment
The monthly subscription charge appears as an Outgoing transaction.
Transactions with a "Failed" status do not affect your balance. If you see a failed transaction, no funds were charged.